Department of Labor wanted to free up THEIR weekend. Really? Couldn’t they have waited until Monday? We knew these were coming and I guess the folks at the U.S. Senior Compliance Consultant and Legal Counsel, If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.By Gail Cohen, Esq. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. June 1, 2023, I am still waiting the paperwork about my denial, why it was denied, and how to appeal.

I talked with work on May 30, 2023, work then stated that it was closed on May 26, 2023. Case manager finally emailed me on saying I was denied, and it was closed on May 21, 2023, and that I would be getting paperwork on how to do an appeal. I called my provider that afternoon just before they closed, and left a message about what was happening my provider called me and stated that they never received a request for the paperwork but did send it over as I was talking to them. On May 8, 2023, I still did not hear anything from Matrix, so I messaged my case manager to see if she got the paperwork, she replied back she didnt. On she stated she was going to email the request over to my provider. On May 1, 2023, I messaged my case manager about this update. My doctor was keeping me out another 6 weeks to get strength in my bicep.

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